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BPO KPO White Papers

India – Leading location for Global Outsourcing

India continues to remain a preferred location for the global Outsourcing Industry. The Financial Services sector account for a major portion of the outsourcing industry. Outsourcing has evolved on KPO platform and has established itself as a business phenomenon moving a long way ahead from it being an elaboration of Business Process Outsourcing (BPO). India’s market share in Information Technology Outsourcing (ITO), the Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) is highest.

A significant shift is expected in defining boundaries between the activities which are 'Outsource able' and the ones which are 'Non-Outsource able'. In Indian KPO, Banking and Financial sector represents the big portion. Other major factor influencing the KPO growth is the initiative adopted by the organizations globally towards extending the sourcing strategies beyond the traditional comfort zones and the global recognition of standards, skills, qualification and experience required to perform analytical activities.

IT Services

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